How do I place an order?
Open a product, choose any available size or colour, select the quantity and tap “Order on WhatsApp”. Review the automatically prepared product details, then send the message to our official number.
How are price and stock confirmed?
The current website price and stock status are included where available. Our team confirms the final price, stock and delivery charge before dispatch.
Is Cash on Delivery available?
COD availability is shown on each product page. It is reconfirmed with the customer before dispatch because availability can depend on the product and delivery details.
Do you deliver across Sri Lanka?
Yes, Risan Collection offers islandwide delivery. The delivery charge and expected timing are confirmed after the destination and parcel are reviewed.
Can I return an item?
Eligible unused items may be requested for return within seven calendar days. Different rules apply to hygiene-sensitive, pierced, perishable and final-sale items. Please read the complete policy before requesting a return.
How do I get help with an order?
Contact Risan Collection on WhatsApp or call +94 75 378 8525. For privacy, order verification and parcel details are handled directly with the customer.